Shipping & Returns

Free Shipping on Orders Over $69

Free Shipping on Orders $69+ Does not apply to duties, taxes, and/or previously placed orders. Once your cart meets this minimum amount, the Free Shipping option is automatically available during checkout. Other expedited shipping options will also be available at an additional charge.

We aim to ship out the packages within 2-3Days when the order is done. We use global shipping serivce, the international orders generally take 15-20 days, but can sometimes take longer, which is out of our control. 

A tracking number will be provided so you can track your package by online tracking web as 17Tracking.

Holiday Shipping Schedules
During holiday seasons the orders may much increased, we aim to ship orders within 5-7 days of purchase, it just takes us a few more days to pack and ship the orders, than in normal months.

15-Day Satisfaction Guarantee

At Smart9 Store, we strive to make the highest quality products using only the best materials. We stand behind our products, so if you purchase a product from and are not entirely satisfied, you can return it for a full refund within 15 days.

We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item).
Please read the Full Terms and Instructions with Refund Policy.