Please following the FAQ list for some basic troubleshooting, default password for the system and etc.
User name: admin Password: admin.
We can offer US plug, UK plug, EU plug, AU plug and so on. If you require certain plug please contact us for more information.
Yes. According to your request, we can put your brand on our product, package, change the language in it and so on. Please contact us for more details and information.
It could be an article in itself, but the short version is this: home control and home automation are the things that smart homes do. Home control means being able to operate your lights and locks and thermostats and so forth remotely, from a single device like your smartphone. Home automation is the process of programming those devices so that they operate automatically, in ways that best suit your lifestyle.
Not at all, while most smart home systems rely on your home network for some functions (like remote access and communications between your smartphone and smart hub), the bulk of the home control action takes place on a separate wireless network (RF, ZigBee, Zwave, MacBee) that doesn’t interfere with Wi-Fi at all.
Absolutely! Technologies like Z-Wave, ZigBee work wirelessly, so while you may need to tap into the existing wiring in your home to replace your existing lights and thermostat with smart equivalents, you won’t need to add any additional wiring.